Terms & Conditions

Effective Date: February 6, 2025

Grant of License

This End User License Agreement ("Agreement") is a legal agreement between you ("User" or "You") and Time of My Life App, LLC ("Company," "We," "Us," or "Our") regarding your use of the Time of My Life mobile application ("App"). By downloading, installing, or using the App, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, do not download, install, or use the App.

Licensor hereby grants to Licensee a non-exclusive, non-transferable, revocable license to use the Application solely for personal or organizational purposes, in accordance with the terms and conditions of this Agreement.

The Application may be installed and used on up to one (1) device owned or controlled by the Licensee.

License Restrictions

You agree not to:

  • Modify, reverse-engineer, decompile, or disassemble the App.
  • Rent, lease, lend, sell, sublicense, redistribute, or otherwise transfer the App.
  • Use the App in any unlawful manner or for any unlawful purpose.
  • Use the App in a way that interferes with its normal operation or with the use of the App by other users.

User Eligibility

The App is intended for individuals aged 4 years and older or individuals who have obtained consent from a legal guardian. Users with cognitive impairments are advised to use the App under supervision when necessary.

Child Privacy Policy

Effective Date: February 6, 2025

Time of My Life App is committed to protecting the privacy of children and providing a safe and secure experience for all users, including children with cognitive impairments. This Child Privacy Policy explains how we collect, use, and protect information from children under the age of 18 (or under the age of 16 in some jurisdictions) who use our app.

Information We Collect

We collect only the minimal information necessary to provide and improve our services. The types of information we may collect include:

Personal Information — we may collect personally identifiable information that you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number

Non-Personal Information — we collect non-personal information about your device, including:

  • Device type
  • Operating system
  • App usage patterns
  • IP address

How We Use Information

The information collected is used solely to:

  • Provide and improve app functionality
  • Personalize user experience
  • Respond to customer inquiries
  • Send important updates and notifications
  • Analyze app usage to improve performance

Parental Consent

We require verifiable parental consent before collecting or using any personal information from children. Parents or guardians will be contacted via the email address provided and must approve any data collection or use.

Data Sharing and Disclosure

We do not sell, share, or disclose any child's personal information to third parties, except:

  • As required by law or to comply with legal obligations.
  • With service providers who assist in delivering app functionality (and who are bound by confidentiality agreements).

Data Security

We use industry-standard encryption and other security measures to protect your child's information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Parental Rights

As a parent or guardian, you have the right to:

  • Access and review your child's personal information.
  • Request deletion of your child's personal information.
  • Withdraw consent for data collection at any time.

To exercise these rights, please contact us at support@timeofmylifeapp.com.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We will notify parents of any significant updates via email or within the app.

If we become aware that we have collected information from children without parental consent, we will delete it promptly.

Health Disclaimer

No Medical Advice

The App provides tools, exercises, and information designed to support cognitive health and impairment management. However, it is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider regarding any medical condition or treatment. Reliance on any information provided by the App is solely at your own risk.

Individuals currently being treated for concussion or placed under brain rest by a physician for any reason, should not use this app without prior approval from their treating physician, or until they have been formally cleared from such restrictions.

No Guarantee of Results

The App's effectiveness in improving cognitive function or managing cognitive impairment varies by individual. Results are not guaranteed, and the App should not be used as a standalone treatment.

Use at Your Own Risk

By using the App, you acknowledge and agree that you are responsible for your use of the App and any outcomes that result. The developers and publishers of the App make no warranties or representations about its accuracy, completeness, or applicability to your needs.

User Responsibility

The App is not intended for use in emergency situations. If you experience a medical emergency, seek immediate assistance by contacting a healthcare provider or emergency services.

Privacy Policy

Effective Date: February 6, 2025

Time of My Life App, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("App").

If you do not agree with the terms of this Privacy Policy, please do not use our App.

Information We Collect

Personal Information — we may collect personally identifiable information that you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number

Non-Personal Information — we collect non-personal information about your device, including:

  • Device type
  • Operating system
  • App usage patterns
  • IP address

Sensitive Data — our app may handle sensitive data to provide personalized assistance. Any sensitive data collected will be stored securely and only used to improve your experience.

How We Use Your Information

We use the information we collect to:

  • Provide and improve app functionality
  • Personalize user experience
  • Respond to customer inquiries
  • Send important updates and notifications
  • Analyze app usage to improve performance

We do not sell or share your personal information with third parties for marketing purposes.

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With Service Providers: To provide functionality or services on our behalf.
  • As Required by Law: If required by law or legal processes.
  • For App Functionality: With your explicit consent to enhance app features.

Data Security

We implement technical, administrative, and physical safeguards to protect your information. Despite these measures, no system is 100% secure, and we cannot guarantee complete security.

Your Rights

Depending on your location, you may have the following rights under privacy laws such as GDPR or CCPA:

  • Access, update, or delete your personal information
  • Withdraw consent for data processing
  • Request data portability

To exercise these rights, please contact us at support@timeofmylifeapp.com.

Data Retention

We retain your information for as long as necessary to provide services or comply with legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through the App or by email.

Cookie Policy

Effective Date: February 6, 2025

At Time of My Life App, LLC, we are committed to ensuring that our application remains accessible and user-friendly for all, including individuals with cognitive impairments. To enhance your experience and maintain the app's functionality, we use cookies and similar technologies responsibly. This Cookie Policy explains what cookies we use, how we use them, and your choices regarding their use.

What Are Cookies?

Cookies are small text files stored on your device that help us provide essential functions, improve app performance, and personalize your experience. They are used to remember your preferences, settings, and interactions with our app.

Why We Use Cookies

We use cookies for the following purposes:

  • Essential Functions: To ensure the app operates securely and efficiently.
  • Personalization: To remember your preferences, such as font size, layout, or other accessibility settings.
  • Performance and Analytics: To understand how users interact with the app and improve features.
  • Error Reporting: To identify and fix technical issues promptly.

Types of Cookies We Use

  • Strictly Necessary Cookies: These are essential for the app's basic functionality and cannot be disabled.
  • Functional Cookies: These enhance usability by storing your preferences.
  • Analytics Cookies: These help us analyze app usage to improve user experience.

Managing Your Cookie Preferences

You can manage or disable cookies through the app's settings or your device's privacy settings. However, disabling certain cookies may affect the app's functionality, especially for personalized features designed for accessibility.

Accessibility Considerations

We design our cookie system to be straightforward and user-friendly for individuals with cognitive impairments:

  • Clear, concise explanations of cookie purposes.
  • Easy-to-navigate settings for managing cookies.
  • Enhanced readability through accessible design standards.

Data Protection and Privacy

We prioritize your privacy and handle your data in compliance with applicable laws. For more details, refer to our Privacy Policy above.

By using Time of My Life App, LLC, you agree to this Cookie Policy. We recommend reviewing it periodically for updates.

Ownership and Intellectual Property

Licensor's Rights: All intellectual property rights in and to the Application, including updates, enhancements, and accompanying documentation, are owned by the Licensor.

No Transfer of Rights: This Agreement does not transfer any ownership rights to the Licensee.

All rights, titles, and interest in the App, including but not limited to its content, features, and functionality, are owned by Time of My Life App, LLC or its licensors. This Agreement does not grant you any ownership rights.

Updates and Modifications

Time of My Life App, LLC may provide updates or modifications to the App. These updates may include bug fixes, feature enhancements, or new versions. You agree that these updates may be installed automatically and are subject to this Agreement.

Termination

This Agreement is effective until terminated by you or Time of My Life App, LLC. Time of My Life App, LLC may terminate this Agreement at any time without notice if you fail to comply with its terms. Upon termination, you must cease all use of the App and delete all copies from your devices.

Cancellation Policy

At Time of My Life App, LLC, we understand the unique needs of our users, including those living with cognitive impairments. Our goal is to ensure flexibility, fairness, and accessibility in our cancellation process.

Free Trial

  • Users can cancel their subscription at any time during the free trial period without being charged.
  • Notifications will remind users before the trial ends.

Paid Subscription

  • Subscriptions can be canceled at any time through the app settings or the app store where the subscription was purchased.
  • Access to premium features will remain active until the end of the current billing cycle.

Refunds

Refunds are available for unintended renewals or if the app does not meet expectations due to technical issues. Requests can be made via support@timeofmylifeapp.com.

Extended Cancellation Window

Users who face challenges due to cognitive impairment may request an extended cancellation or refund period by contacting support within 3 days of the renewal date.

Authorized Caregivers

Caregivers authorized by users can assist with subscription management. A simple verification process ensures the user's consent and privacy.

How to Cancel

  • Via App Settings: Navigate to "Settings" > "Subscription" > "Cancel Subscription."
  • Via App Store: Follow the cancellation process provided by your app store (e.g., Google Play, Apple App Store).
  • Contact Support: Reach out to our support team at support@timeofmylifeapp.com or call us at 704.806.4880.

Notification Reminders

To prevent unintended charges, we provide notification reminders:

  • 4 days before the trial ends.
  • 4 days before subscription renewal.

Changes to the Policy

We may update this policy from time to time. Users will be notified of significant changes at least 30 days in advance.

Limitation of Liability

To the fullest extent permitted by law, Time of My Life App, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use or inability to use the App.

No Other Warranties: The Application is provided "AS IS" without additional warranties of any kind, including but not limited to warranties of merchantability or fitness for a particular purpose.

Maximum Liability: Licensor's total liability under this Agreement shall not exceed the amount paid by the Licensee for the Application.

Governing Law

This Agreement is governed by and construed in accordance with the laws of North Carolina. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in North Carolina.

Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes any prior agreements or understandings.

Amendments: Any modifications to this Agreement must be made in writing and signed by both parties.

Severability: If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Fees and Payment

The Licensee agrees to pay:

  • A one-time fee of $99.99 annually
  • Or a recurring fee of $34.99 per quarter
  • Or $14.99 per month, as applicable

Contact Information

If you have any questions about this Agreement, you may contact us at:

Time of My Life App, LLC
16011-A Lancaster Hwy Box 155
Charlotte, NC 28277
support@timeofmylifeapp.com
704.806.4880